Effective Date: 06/01/2025
Curated Auctions PTY LTD is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Privacy Act 1988 and Australian Privacy Principles.
Collection of Personal Information
We collect personal information when you interact with our auction platform, including when you:
Register an account
Place bids
Make payments
Contact customer service
Subscribe to our newsletter
The personal information we may collect includes:
Name
Email address
Physical address
Phone number
Payment details
Use of Personal Information
We use your personal information to:
Facilitate auction transactions (bidding, invoicing, etc.)
Communicate with you about auction status, promotions, and updates
Process payments and refunds
Provide customer support
We do not share your personal information with third parties unless required by law or necessary to process transactions (e.g., payment processors, shipping services).
Security of Personal Information
We take reasonable steps to protect your personal information from unauthorized access or disclosure. Your information is stored securely and is only accessible to authorized personnel.
Access and Correction
You have the right to access and update your personal information. Please contact us at mail@curatedauctions.com.au to request any corrections.
Cookies
We may use cookies to enhance your user experience. Cookies are small data files stored on your device to help with site navigation and analytics. You can disable cookies in your browser settings.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
No Refunds or Returns on Auction Items
Due to the nature of online auctions and the sale of chattel items, all sales are final. We do not accept returns or issue refunds for any items purchased at auction, either online or at in-person events, unless the item is significantly different from the description provided in the auction listing or is defective.
Exceptions
If the item is damaged during shipping, please contact us immediately at mail@curatedauctions.com.au
In the case of a significant error in the item description, we may offer a resolution on a case-by-case basis, but this is at our sole discretion.
We are a licensed and accredited auction business operating under Queensland law.
Auctioneer License Number: 4828780
Accreditation: CPPREP4505 & CPPREP4509.
Business Name: Curated Auction Pty ltd
Our team adheres to industry standards and legal requirements to ensure a safe and fair auction experience for all participants. If you have any concerns regarding our accreditation or licensing, please contact us at mail@curatedauctions.com.au
Goods and Services Tax (GST)
In accordance with Australian law, GST (10%) is applied to most goods and services sold in Australia, including items sold through our online auctions.
GST Registration: [Business Name] is registered for GST under the Australian Business Number 256796137
GST on Auction Purchases: The total bid price will include GST where applicable. If GST applies to your purchase, it will be clearly indicated in the invoice.
Tax Invoices
Upon completion of your auction transaction, you will receive a tax invoice detailing the GST charged, along with the total amount paid.
For any queries regarding GST or tax invoices, please contact our support team at mail@curatedauctions.com.au
By participating in any online or onsite auction hosted by Curated Auction Pty ltd, you agree to the following terms and conditions:
Auction Items
All items sold at auction are sold as-is and where-is. Descriptions of items are provided as accurately as possible, but we do not guarantee the accuracy or condition of the items. Buyers are encouraged to inspect items in person where possible or request additional details or photos before bidding.
Auction Process
All bids placed are legally binding.
Once a bid is accepted, the winning bidder is obligated to pay for the item(s) in full, including any applicable taxes, fees, and shipping costs.
Curated Auction Pty ltd reserves the right to cancel, amend, or void any auction if there is a significant error in the auction process or item description.
[Business Name] is not liable for any loss, damage, or injury caused by the purchase or use of any auction item. By participating in our auctions, you acknowledge and accept the risks associated with purchasing chattels and goods in an auction environment.
If you have any questions or concerns about our policies, please feel free to contact us:
Business Name: Curated Auctions.
Address: 23 Yarrum Street Earlville, Cairns QLD 4870
Phone: 0474195679
Email: mail@curatedauctions.com.au
This document and its contents are for informational purposes only. While we aim to ensure accuracy, we recommend that all users of this website seek legal advice to ensure full compliance with applicable laws.
All policies, including those related to refunds, returns, and privacy, are subject to change at our discretion. Any updates will be communicated through the website.